CÁNOVA HERRANDIZ, A.; VECINO RONDON, U.; ECHEVARRÍA QUINTANA, J. Optimization of Organizational Performance: Implementation of a Balanced Scorecard. Universita Ciencia, [S. l.], v. 11, n. 32, p. 156–172, 2023. DOI: 10.5281/zenodo.10359053. Disponível em: https://universita.ux.edu.mx/universita-ciencia/article/view/1233. Acesso em: 14 nov. 2026.